Responsible Gaming
Gaming Should Be Entertainment
Online casino gaming should be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it comes with costs and risks. We encourage all players to gamble responsibly and within their means.
If you choose to play, set a budget you can afford to lose and stick to it. Remember that the odds always favor the house, and losing is a natural part of the experience.
Age Verification
In Canada, you must be at least 18 years of age (or the legal age of majority in your province or territory) to participate in online gaming activities. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under the legal age, please do not use our services. We encourage parents and guardians to discuss responsible gaming with young people in their care.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing Losses: Trying to recover lost money by gambling more
- Hiding Gambling: Concealing the extent of your gambling from family or friends
- Increasing Amounts: Needing to gamble with larger amounts to feel the same excitement
- Loss of Control: Unable to stop or reduce gambling despite wanting to
- Neglecting Responsibilities: Gambling interferes with work, school, or personal relationships
- Financial Strain: Gambling with money needed for essential expenses or bills
- Mood Changes: Using gambling to cope with stress, anxiety, or depression
- Lying About Gambling: Dishonesty with loved ones about time or money spent
If you recognize any of these signs in yourself or someone else, professional help is available.
Self-Help Tools & Controls
Most reputable online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount of losses you're willing to accept
- Session Time Limits: Set automatic reminders or session end times to prevent extended play
- Reality Checks: Receive periodic pop-up reminders during gameplay showing time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling platforms
- Account Closure: Permanently close your account if you wish to stop gambling
Contact your casino's customer support team to activate any of these tools. Most are available in your account settings.
Support Organizations in Canada & Internationally
Canadian Resources
- Responsible Gambling Council — Ontario-based organization offering resources and support
www.responsiblegambling.org - Problem Gambling Institute of Ontario — Information and referral services
www.problemgambling.ca - Gamblers Anonymous Canada — Peer support meetings and 12-step program
Phone: 1-855-222-5542
International Resources
- GamCare (United Kingdom) — Free, confidential support and counselling
www.gamcare.org.uk - GamStop (United Kingdom) — National self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia) — Counselling and support services
www.gamblinghelponline.org.au - National Council on Problem Gambling (USA) — Information and referral services
www.ncpgambling.org
If You Need Help
If you or someone you know is struggling with problem gambling, please reach out for help today. There is no shame in asking for support—help is available, and recovery is possible.
Contact one of the organizations listed above, speak with a counselor, or reach out to a trusted friend or family member. Your wellbeing matters.
Remember: Gambling should be fun. If it stops being fun, it's time to seek help.